WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR PERSONAL DATA?
Data controller: AENOR INTERNACIONAL, S.A.U.
NIF: A83076687
Address: Calle Génova, nº 6, 28004 Madrid
Phone: 914 32 60 00
Data protection email: datosue@aenor.com

FOR WHAT PURPOSE DO WE PROCESS YOUR DATA?
Depending on the category of data subject concerned, we may process your personal data for the following purposes:

WEB USERS (Contact forms): Submit requested information, resolve the query raised.

WHAT IS THE LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA?
REGISTERED USERS: Consent given.

WEB USERS (Contact forms): Consent given.

WHAT CATEGORY OF DATA DO WE PROCESS?
WEB USERS (Contact forms): Personal data (name, surname, email, country, IP address).

HOW LONG WILL WE KEEP YOUR DATA?
Your data will be kept for the minimum time necessary to fulfil the purpose for which they were collected, as well as to meet the responsibilities that may arise from the data provided and any other legal requirement.

TO WHICH PARTIES WILL WE DISCLOSE YOUR PERSONAL DATA?
The organisation will not disclose your data to any third party unless you are expressly informed or unless there is a legal obligation to do so.

WHAT ARE YOUR RIGHTS AND HOW CAN YOU EXERCISE THEM? You have the following rights recognised by the regulations:

• Right to request access to the personal data that the organisation
  processes, relating to your person.
• The right to rectify inaccurate or incomplete data.
• The right to request the deletion of your data.
• The right to object to the processing of your data in certain circumstances and on grounds relating to your particular situation, subject to the exceptions indicated in the regulations.
• The right to restrict processing (limit the processing of certain
  personal data).
• The right to request data portability.
• Where appropriate, the right not to be subject to automated decisions such as profiling.
• The right to withdraw the consent given.
• The right to complain to the competent National Agency if they consider that their rights have been violated.

You have the following rights recognised by the regulations:

You may exercise your rights by writing to the organisation’s registered office or by sending a letter to the following e-mail address datosue@aenor.com. We may ask you to prove your identity, if in doubt, by sending a photocopy of your ID card. You can access models, forms and further information about your rights on the website of the relevant national data protection agency.

CAN I WITHDRAW CONSENT?
You have the possibility and the right to withdraw the consent given at any time for any purpose, without affecting the lawfulness of the processing based on the consent prior to its withdrawal.

WHERE CAN YOU COMPLAIN IF YOU CONSIDER THAT YOUR DATA ARE NOT PROCESSED CORRECTLY?
If you consider that your data are not being treated in an appropriate manner by the organisation, you can address your complaints to the following e-mail address datosue@aenor.com, or before the corresponding competent Data Protection Authority, being in the case of Spain the Agencia Española de Protección de Datos.

WHAT ARE THE SECURITY MEASURES?
The organisation has adopted all the security measures, both technical and organisational, necessary to guarantee the security of the personal data you provide us with, thus avoiding its alteration, loss or unauthorised access, as required by current legislation, although absolute security does not exist.

PRIVACY POLICY UPDATES
The organisation may update this privacy policy at any time in order to adapt it to any changes made to the regulations and to the processing carried out. Consequently, it must be read every time a user provides us with personal data through the website.

Website Terms and Conditions

1. INTRODUCTION
The present general conditions of use of the Website regulate the terms and  conditions of access and use of www.amrfvtraining.eu hereinafter the “Website“, owned by AENOR INTERNACIONAL, S.A.U., with registered address at Calle Génova, nº 6, 28004 Madrid and with Tax Identification Number (NIF) A83076687, hereinafter THE ORGANISATION, which the user of the Website must read and accept in order to use all the services and information provided by the Website. The user, as well as THE ORGANIZATION, owner of the Website, may be jointly referred to as the parties. The mere access or use of the Website, of all or part of its contents and services means the full acceptance of these terms of use. The provision and use of the Website is understood to be subject to strict compliance with the terms contained in these conditions of use of the Website.

2. GENERAL CONDITIONS OF USE:
These general conditions of use of the Website, hereinafter “General Conditions of Use” regulate access to and use of the Website, including the content and services made available to users on and/or through the Website, either by THE ORGANISATION, by its users or by any third party.June 2024 However, access to and use of certain content and/or services may be subject to certain specific conditions.

3. AMENDMENTS
THE ORGANISATION reserves the right to modify these General Conditions of Use at any time. In any case, it is recommended to consult them periodically, as they may be modified.

4. INFORMATION AND SERVICES:
Users may access different types of information and services through the Website. The ORGANIZATION reserves the right to modify, at any time and without prior notice, the presentation and configuration of the information and services offered on the Website. The user expressly acknowledges and accepts that at any time THE ORGANIZATION may interrupt, deactivate and/or cancel any information or service. THE ORGANIZATION shall make its best efforts to try to guarantee the availability and accessibility of the website. However, on occasion, for reasons of maintenance, updating,nchange of location, etc., this may result in the interruption of access to the Website.

5. AVAILABILITY OF WEBSITE INFORMATION AND SERVICES:
THE ORGANISATION does not guarantee the continuous and permanent availability of the services, and is thus exonerated from any liability for possible damages caused as a result of the unavailability of the service due to force majeure or errors in the data transfer telematic networks, beyond its control, or disconnections due to improvement or maintenance work on equipment and computer systems. 

In these cases, THE ORGANIZATION shall make its best efforts to return the services to their full availability, as well as to notify about the possible unavailability of the same. THE ORGANIZATION shall not be liable for the interruption, suspension or termination of the information or services. Likewise, it shall not be liable for possible omissions, loss of information, data, configurations, improper access or breach of confidentiality caused by technical problems, communications or human omissions, caused by third parties or not attributable to the ORGANIZATION. Nor shall it be liable for damages caused by computer attacks or caused by viruses affecting computer programs, communications systems or equipment used by THE ORGANIZATION, but manufactured or provided by a third party. THE ORGANISATION may, at its sole discretion, deny, withdraw, suspend and/or block at any time and without prior notice, access to information and services to those users who violate these rules.

6. LIABILITY OF THE WEBSITE:
Except in cases where the law expressly imposes otherwise, and only to the extent and extent imposed by law, THE ORGANIZATION does not guarantee or assume any liability for any damages caused by the use and use of the information, data and services of the Website. 

In any case, THE ORGANIZATION is excluded from any liability for damages that may be due to information and/or services provided or supplied by third parties other than THE ORGANIZATION. All liability shall be borne by the third party, whether it is a supplier or collaborator.

7. OBLIGATIONS OF THE USER:
The user must respect these General Conditions of Use at all times. The user expressly declares that he/she will use the Website diligently and assumes  any liability that may arise from non-compliance with the rules. The user undertakes, in those cases in which he/she is asked for data or information, not to falsify his/her identity by impersonating any other person. The user accepts that the use of the Website shall be for strictly personal, private and particular purposes. The user may not use the Website for activities that are contrary to the law, morality and public order, or for purposes that are prohibited or that violate or infringe the rights of third parties.

Likewise, the dissemination, storage and/or management of data or content that infringes the rights of third parties or any regulations governing intellectual or industrial property rights is prohibited. 
The user may not use the Website to transmit, store, disseminate, promote or distribute data or contents that contain viruses or any other computer code, files or programmes designed to interrupt, destroy or damage the operation of any computer or telecommunications programme or equipment.

The user agrees to indemnify and hold harmless THE ORGANIZATION for any damages, damages, sanctions, fines, penalties or compensation that THE ORGANIZATION may have to face as a result of the breach by the user of the obligations contained herein.

8. PERSONAL DATA
The personal information or data provided by the user will be processed in accordance with the provisions of the Privacy Policyincluded in this Website.

9. LINKS TO OTHER WEBSITES
THE ORGANISATION does not guarantee or assume any type of responsibility for damages suffered by the access to third party services through connections, links or links of the linked sites or for the accuracy or reliability of the same. The function of the links that appear is exclusively to inform the Client about the existence of other sources of information on the Internet, where he/she can expand the Services offered by the Portal. The ORGANISATION shall in no case be responsible for the results obtained through these links or for the consequences arising from access to them by Clients. These third-party services are provided by third parties, so that THE ORGANISATION cannot and does not control the legality of the Services or their quality. Consequently, the Client must exercise extreme caution in the evaluation and use of the information and services existing in the contents of third parties.

10. INTELLECTUAL AND INDUSTRIAL PROPERTY
All content, trademarks, logos, drawings, documentation, computer programs or any other element subject to protection by intellectual or industrial property legislation, which are accessible on the Website correspond exclusively to THE ORGANISATION or their legitimate owners, and all rights to them are expressly reserved. The creation of hypertext links to any element of the Website without the authorization of THE ORGANIZATION is expressly prohibited, provided they are not to a section of the Website that does not require identification or authentication for access, or access is restricted.

In any case, THE ORGANIZATION reserves all rights to the content, information, data and services it holds. THE ORGANIZATION does not grant any license or authorization of use to the user on its contents, data or services, other than that which is expressly detailed in these General Conditions of Use.

The Trademark, logo, as well as any other identifying element of the European Union (European Commission) that are accessible on the Website correspond exclusively to the European Union (European Commission). 

11. APPLICABLE LAW, COMPETENT JURISDICTION AND NOTIFICATIONS

These General Conditions of Use are governed by and interpreted in accordance with European legislation. For any claim, the courts and tribunals of the territory where this website is hosted, i.e. the Courts and Tribunals of Spain, shall have jurisdiction. All notifications, requirements, requests and other communications that the User wishes to make to THE ORGANISATION, owner of this Website, must be made in writing and shall be understood to have been correctly made when they have been received at the following address: datosue@aenor.com